In today’s competitive landscape, having the right customer relationship management (CRM) tool can make or break a business’s ability to thrive. But how do you know if your CRM is truly serving your needs?
CRM software updates this October focused on enhancing artificial intelligence (AI), data visualization, and integration flexibility, helping companies improve customer insights and operational efficiency.
To secure executive buy-in and ongoing support, it’s crucial to prove the CRM’s return on investment (ROI). This guide will show how sales, marketing, and customer support teams can quantify the value that a CRM brings to the organization.
In August 2024, several CRM companies released new features and updates, focusing on artificial intelligence, improved analytics, and enhanced user experience.
Vendor Box is thrilled to announce that our very own CEO, Zeynep, has been honored with the prestigious title of Most Influential CEO 2024 – Global (CRM Systems) by CEO Monthly Magazine.
Two notable contenders in the CRM space are Attio and Insightly, with each offering unique features tailored to different business needs. Dive into the pros and cons of both to help you make an informed decision.
From streamlining communication to analyzing data for actionable insights, CRM systems offer a suite of tools designed to optimize customer interactions and enhance organizational efficiency. In this article, we provide recommendations for the CRM features each team needs.
In the realm of enterprise software selection, the journey from identifying needs to final implementation is often fraught with challenges. Learn about Adrian’s lessons in the importance of stakeholder involvement and the pitfalls of top-down decision-making.
From decision paralysis to dissatisfaction, businesses struggle with CRM platforms and often feel the need to switch. Dive deeper into this article to uncover the hidden challenges behind selecting the perfect CRM tool, how to navigate these complexities and find the right fit for your business.